Strategic HR

Correct Answer: McKinsey 7S Framework

The McKinsey 7S Framework outlines seven interdependent elements—strategy, structure, systems, shared values, style, staff, and skills—that need to be aligned for successful strategy execution. The Balanced Scorecard Framework focuses on performance measurement and management, SWOT Strategy Analysis assesses strengths and weaknesses, and PEST Environmental Analysis examines external factors. Therefore, the McKinsey 7S Framework is the most appropriate choice for outlining the seven interdependent elements required for strategy implementation.

Correct Answer: Investing in continuous employee training and development to enhance skills.

Investing in continuous employee training and development to enhance skills provides a sustainable competitive advantage by improving employee capabilities and adaptability, fostering innovation, and creating a skilled workforce that is difficult for competitors to imitate. This continuous development ensures the organization can maintain its edge in the market over the long term. The other options, while beneficial for employee satisfaction and performance, do not offer the same level of sustainable competitive advantage.

Correct Answer: Conduct a root cause analysis to determine the underlying factors contributing to the defect.

Conducting a root cause analysis is the most effective step to address the recurring defect as it allows you to identify and understand the underlying factors contributing to the issue, enabling you to implement solutions that prevent future occurrences. Increasing the frequency of quality inspections might help identify defects earlier but does not address the fundamental cause, potentially leading to the same issue persisting. Allocating additional resources could offer a temporary fix but may not resolve the defect if the underlying problem remains unaddressed. Implementing a more stringent testing protocol can catch defects before deliverables are finalized; however, without understanding and resolving the root cause, the defects are likely to continue.