Common Individual Roles Related to Program Governance

Correct Answer: Collaborate with the program sponsor and stakeholders to document the steering committee's roles and responsibilities, ensuring they align with program goals.

The primary focus should be on clarity and documentation of roles to alleviate confusion and align with program objectives. While increasing meeting frequency might provide more touchpoints, it does not directly address the fundamental issue of unclear roles. Hiring a consultant or conducting a benchmarking study, although potentially helpful, are more time-consuming and indirect methods that may not immediately clarify roles and responsibilities.

Correct Answer: Revisit the program's governance framework to ensure alignment with business goals and use this framework to clarify team roles and responsibilities.

The correct answer focuses on addressing both issues raised by the stakeholder: misalignment with business goals and confusion about roles and responsibilities. Revisiting the program's governance framework not only ensures alignment with the business's strategy but also establishes a structured approach to clarify roles and responsibilities. The wrong answers, while involving activities related to program management, do not directly address the concerns raised by the stakeholder. Team-building exercises and reporting regimes might indirectly impact understanding roles, but they don't ensure alignment with business goals or directly clarify responsibilities. Engaging in risk management focuses on potential future issues without directly addressing the current concerns.

Correct Answer: Implement a structured communication plan that aligns the program's objectives with the company's strategic goals and clarifies team member roles and responsibilities through documented governance frameworks.

The correct answer directly addresses the concerns raised by the stakeholder about the misalignment between the program’s objectives and the business strategy, as well as the confusion about roles and responsibilities. It proposes a solution that focuses on communication and documentation to ensure alignment and clarity. In contrast, the wrong answers divert attention to areas that, while important, do not tackle the root cause of the issues presented. Option 1 focuses on technical skills irrelevant to strategic alignment and role clarity. Option 2 shifts the focus to external comparisons without addressing internal misalignments. Option 3 mistakenly assumes that team dynamics can resolve strategic and structural confusion without direct interventions.