Self-Organization

Correct Answer: Facilitate a decision-making framework that encourages consensus.

The best action for promoting self-organization in a Scrum team during sprint planning is to facilitate a decision-making framework that encourages consensus. This approach empowers the team to collaboratively find solutions and prioritize tasks based on collective understanding and agreement, which is a core principle of the Scrum methodology. It promotes team unity, respect, and ownership of the process and decisions. Assigning an experienced team member to set task priorities goes against the principle of self-organization by centralizing decision-making. Suggesting the team to break down tasks further to simplify prioritization might help in some scenarios but doesn't address the issue of team consensus and collective decision-making on priorities. Directing the team to vote on tasks might expedite the process but may not ensure the depth of discussion and agreement that consensus can provide, potentially overlooking critical insights or compromises that are valuable for team cohesion and effective sprint planning.

Correct Answer: Hold a team meeting and discuss the decision-making process.

A self-organized team should hold a meeting and discuss their decision-making process. Appointing a leader, voting, or assigning roles are not fitting for a self-organised team. Imposing a method or leaving them alone won't help resolve their problem effectively.

Correct Answer: Act as a servant-leader to promote a constructive dialogue between the team and management to explore the reasoning and concerns behind the new workflow.

The role of the Scrum Master is to serve the team and the organization by fostering an environment where open communication and collaboration are encouraged. This involves facilitating conversations and helping resolve impediments, rather than enforcing decisions or bringing in external determinations without team input. The correct course of action is to ensure that the concerns of both the team and management are heard, respected, and addressed, aligning with the Scrum values of respect, courage, and openness. Directly enforcing the workflow, imposing external decisions, or preemptively educating without discussion are approaches that could undermine team autonomy and the principles of self-organization and collaboration, critical aspects of the Scrum framework.