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Back to Stakeholders - PMBOK 7th edition
Stakeholder Engagement Assessment Matrix: Guide and Exam Tips

What is a Stakeholder Engagement Assessment Matrix?

A Stakeholder Engagement Assessment Matrix is a visual tool used to analyze and compare the current and desired engagement levels of project stakeholders. It helps project managers identify gaps between stakeholders' current and desired participation, allowing for targeted engagement strategies.

Why is it Important?

1. Enhances stakeholder management
2. Identifies engagement gaps
3. Facilitates targeted communication
4. Improves project outcomes
5. Supports risk management

How it Works:

1. List all stakeholders
2. Assess current engagement level
3. Determine desired engagement level
4. Identify gaps
5. Develop strategies to bridge gaps

Engagement Levels:

1. Unaware
2. Resistant
3. Neutral
4. Supportive
5. Leading

Exam Tips: Answering Questions on Stakeholder Engagement Assessment Matrix

1. Understand the purpose: Recognize that the matrix is about comparing current and desired engagement levels.
2. Know the engagement levels: Memorize the five levels from unaware to leading.
3. Identify gaps: Practice spotting differences between current and desired states.
4. Focus on strategies: Be prepared to suggest actions to move stakeholders to desired levels.
5. Remember it's a tool: Understand how it fits into overall stakeholder management.
6. Consider project impact: Think about how stakeholder engagement affects project success.
7. Link to communication: Recognize the connection between engagement and communication strategies.

Remember, the Stakeholder Engagement Assessment Matrix is a crucial tool in modern project management, aligning with the PMBOK Guide 7th Edition's emphasis on stakeholder engagement and tailored project approaches.

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Stakeholder Engagement Assessment Matrix practice test

The Stakeholder Engagement Assessment Matrix is a tool used to evaluate and prioritize stakeholder engagement efforts based on their level of influence and interest in the project. It helps project managers determine the appropriate level of engagement for each stakeholder group and allocate resources effectively. The matrix typically consists of four quadrants: High Influence/High Interest, High Influence/Low Interest, Low Influence/High Interest, and Low Influence/Low Interest. Stakeholders are plotted on the matrix based on their assessed influence and interest levels. Stakeholders in the High Influence/High Interest quadrant require close management and frequent communication, as they can significantly impact project outcomes and are highly interested in the project's progress. Those in the High Influence/Low Interest quadrant need to be kept satisfied, as they can influence project success but may not be actively engaged. Stakeholders in the Low Influence/High Interest quadrant should be kept informed, as they are interested in the project but have limited influence. Finally, stakeholders in the Low Influence/Low Interest quadrant require minimal effort and can be monitored. By using the Stakeholder Engagement Assessment Matrix, project managers can develop targeted engagement strategies, prioritize communication efforts, and ensure that stakeholder expectations are effectively managed throughout the project lifecycle.

Time: 5 minutes   Questions: 5

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  • Earn 35 PDUs needed for your PMP certification
  • 12955 Superior-grade Project Management Professional practice questions.
  • Accelerated Mastery: Deep dive into critical topics to fast-track your mastery.
  • Unlock Effortless PMP preparation: 5 full exams.
  • 100% Satisfaction Guaranteed: Full refund with no questions if unsatisfied.
  • Bonus: If you upgrade now you get upgraded access to all courses
  • Risk-Free Decision: Start with a 7-day free trial - get premium features at no cost!