Stakeholder Engagement Plan

Correct Answer: Review the stakeholder engagement plan, identify gaps in communication, and work with the team to ensure consistent stakeholder updates are provided according to the plan.

The best course of action for the project manager is to review the stakeholder engagement plan, identify gaps in communication, and work with the team to ensure consistent stakeholder updates are provided according to the plan. This approach addresses the root cause of the issue, which is the lack of proper implementation of the stakeholder engagement plan. By reviewing the plan and identifying the communication gaps, the project manager can take corrective action to ensure that stakeholders receive consistent updates. Focusing solely on completing project deliverables while ignoring stakeholder communication concerns is not a suitable solution, as it may lead to further misunderstandings and dissatisfaction among stakeholders. Promising more frequent updates to the project sponsor without considering the impact on project execution tasks may compromise the project's progress and timeline. Delegating the responsibility of stakeholder communication to a team member without proper guidance and oversight may not effectively address the issue, as the project manager is ultimately accountable for ensuring proper stakeholder engagement.

Correct Answer: Update the stakeholder engagement plan with the stakeholder's communication preferences and schedule a meeting to address their concerns and realign expectations.

The best approach is to update the stakeholder engagement plan with the stakeholder's communication preferences and schedule a meeting to address their concerns and realign expectations. This action demonstrates the project manager's adaptability and proactiveness in managing stakeholder relationships. By gathering the stakeholder's preferences and updating the engagement plan, the project manager can ensure that future communications are tailored to the stakeholder's needs, reducing the risk of further dissatisfaction. Scheduling a meeting to address the concerns directly shows the project manager's commitment to resolving issues and maintaining positive stakeholder relationships. This meeting also provides an opportunity to realign expectations and clarify any misunderstandings. Continuing the project without addressing the stakeholder's concerns may lead to further escalation and potentially impact the project's success. Escalating the issue to the project sponsor should be considered a last resort, as it is the project manager's responsibility to manage stakeholder relationships effectively. Updating the project plan and team's approach without updating the stakeholder engagement plan may not fully address the root cause of the issue, which is the lack of properly documented communication preferences.

Correct Answer: Stakeholder Engagement Plan

The Stakeholder Engagement Plan outlines how stakeholders will be engaged throughout the project lifecycle. This plan identifies the key stakeholders, their interests, and the strategies for effectively communicating and engaging with them. The Resource Management Plan focuses on identifying and allocating the resources needed for the project, such as personnel, equipment, and materials. While important, it does not specifically address stakeholder engagement. The Project Management Plan is a comprehensive document that outlines how the project will be executed, monitored, and controlled. It includes various subsidiary plans, one of which is the Stakeholder Engagement Plan. However, the Project Management Plan as a whole does not focus solely on stakeholder engagement. The Communications Management Plan defines how project communications will be planned, structured, and monitored. While it may include some aspects of stakeholder communication, it does not encompass the full scope of stakeholder engagement strategies and activities outlined in the Stakeholder Engagement Plan.