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Guide to Servant Leadership

Servant Leadership is a leadership model where the leader's main goal is to serve. This is in contrast to the traditional leadership model, where the leader's main aim is to lead.

As the name implies, a Servant Leader is there to serve, not to be served. The leader's focus is on the needs of the team members, helping them to achieve and perform as highly as possible.

Importance: Servant Leadership is important because it fosters a team culture of trust, empathy, and collaboration. The Servant Leader shows that they care about the team members and their personal and professional development. This can lead to higher morale, productivity, and quality of work.

How it works: Servant Leadership involves listening, empathy, healing, awareness, persuasion, conceptualizing, foresight, stewardship, commitment to the growth of people, and building community.

Exam Tips: When answering questions on Servant Leadership in an exam, ensure you understand its core principles and how they contrast with other leadership styles. Use real-life examples where possible to illustrate your points. Expect questions on the benefits and challenges of Servant Leadership, as well as how it can be applied in a Scrum or Agile context.

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Servant Leadership practice test

Servant leadership refers to the role of a Scrum Master. As a servant leader, the Scrum Master does not manage the team but serves the team. Their main objective is to increase team productivity, resolve impediments that restrict the team’s progress and to ensure that the team follows Scrum practices and rules. They play a key role in the facilitation of team collaboration, enabling the team to learn from experiences and encouraging them to improve their abilities for the future tasks.

Time: 5 minutes   Questions: 5

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Professional Scrum Master I Preparation Package (2024)

  • 3547 Superior-grade Professional Scrum Master I practice questions.
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