Managing Scrum Teams

Explore the dynamics of managing Scrum teams.

5 minutes 5 Questions

In the Professional Scrum Master I (PSM I) context, managing Scrum Teams involves a nuanced approach that differs from traditional management. The Scrum Master serves as a servant-leader rather than a conventional manager.<br><br>The Scrum Master focuses on enabling self-management within the Scrum…

Concepts covered

Servant Leadership Cross-Functional Teams Role of Product Owner Scrum Artifacts Scrum Events Time-Boxing Definition of Done (DoD)Empirical Process Control Incremental Delivery Product Backlog Refinement Self-Managing Teams

Test mode:

Exam (Timed)

Practice (With explanations)

Start practice test

PSM I - Managing Scrum Teams Example Questions

Test your knowledge of Managing Scrum Teams

Question 1

During a Sprint Review, the team receives feedback that one of the completed items doesn't meet the stated requirements. What should the Scrum Master do next?

The Scrum Master should escalate the situation to higher management. The Scrum Master should ask the team to fix the item immediately. The Scrum Master should ignore the feedback since the item is already completed. The Scrum Master should facilitate a discussion among the team and the stakeholders about the feedback, and ensure any necessary changes are added to the Product Backlog.

Correct Answer: The Scrum Master should facilitate a discussion among the team and the stakeholders about the feedback, and ensure any necessary changes are added to the Product Backlog.

The correct course of action for the Scrum Master is to facilitate a discussion among the team and the stakeholders about the feedback, and ensure any necessary changes are added to the Product Backlog. This approach allows for open communication, takes the feedback on board, and ensures it is actioned appropriately without disrupting the current Sprint's tasks. The other alternatives are not the best practices in a Scrum environment. Ignoring the feedback contradicts the principles of Scrum, which emphasize continuous improvement and responding to change. Asking the team to fix the item immediately might disrupt the ongoing Sprint and is not feasible if the team is already fully committed. Escalating to higher management is also not appropriate, as it's important to handle such issues within the team and stakeholders according to Scrum principles.

Question 2

During a backlog grooming meeting, the team indicates that a new item requires new technology, that no one in the team has expertise in. As a Scrum Master, what should be your approach in this scenario?

Encourage the team to adopt a learning mindset and facilitate opportunities for upskilling, such as online courses or peer learning on the new technology. Suggest postponing the item until a future sprint when the team might naturally acquire the needed technology skills through other projects. Recommend that the team split the backlog item into smaller tasks, assuming that breaking it down will make the new technology easier to grasp without additional learning. This approach might seem plausible, as it involves engaging with the problem in a direct, incremental way, but it overlooks the core issue of lacking expertise in the new technology. Advise the team to outsource this particular backlog item to a more experienced external agency, ensuring the timely completion of work.

Correct Answer: Encourage the team to adopt a learning mindset and facilitate opportunities for upskilling, such as online courses or peer learning on the new technology.

The correct answer focuses on fostering a learning environment and supporting the team's growth, which aligns with Agile and Scrum values of courage, commitment, and continuous improvement. The wrong answers, while they might seem related, either evade addressing the skill gap directly, add unnecessary complexity, or could lead to long-term dependency on external entities, which is not desirable in Agile teams aiming for self-sufficiency.

Question 3

The Product Owner has trouble updating the Product Backlog. As a Scrum Master, how should you respond?

Help the Product Owner understand the essence of the Product Backlog, introduce proven techniques for effective backlog management, and enhance collaboration with the Development Team. Recommend that the Product Owner focus more on grooming the Product Backlog items for the next Sprint rather than the entire backlog, minimizing the need for frequent comprehensive updates. Advise the Product Owner to delegate backlog management responsibilities temporarily to a team member who is well-versed in the product domain. Encourage the Product Owner to attend additional Scrum training or workshops to gain deeper insights into the Agile methodology and its practices, particularly for backlog management. This could expand the Product Owner's understanding and approach to refining the Product Backlog, although it is a more indirect and long-term strategy compared to directly addressing the backlog issues at hand.

Correct Answer: Help the Product Owner understand the essence of the Product Backlog, introduce proven techniques for effective backlog management, and enhance collaboration with the Development Team.

The primary role of the Scrum Master is to ensure that Scrum is understood and enacted by the Scrum Team. Helping the Product Owner understand the essence of the Product Backlog and introducing effective management techniques fall directly within this scope. Facilitating better collaboration with the Development Team also ensures that the Backlog refinement process is a joint effort, thereby improving its quality and relevance. The wrong answers, while plausible actions, either dilute the responsibility of the Product Owner or suggest less direct methods for improving Product Backlog management, which might not immediately address the problem at hand.

Earn Your Professional Scrum Master I

Scrum.org PSM I scenario-based practice

Scrum Guide Deep Dive: Every nuance of the 2020 Scrum Guide tested through scenario questions
80-Question Timed Practice: Match the real PSM I format: 80 questions in 60 minutes, 85% to pass
Higher Bar Than CSM: PSM I demands deeper understanding — our questions match that rigor
30-Day Money-Back Guarantee: Full refund within 30 days if unsatisfied
Cancel anytime: 7-day trial with all premium features!

Start Your 7-Day Trial