Learn Team and Technical Agility (SAFe Agilist) with Interactive Flashcards

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Cross-functional teams

In the context of the Scaled Agile Framework (SAFe) and the Team and Technical Agility competency, a cross-functional team is the primary engine of value delivery. Unlike traditional organizational structures where specialists are grouped by function (silos)—such as separate development, testing, and analysis departments—a cross-functional Agile Team contains all the skills necessary to define, build, test, and deploy value.

Typically consisting of 5 to 11 members, these teams function as a cohesive unit on the Agile Release Train (ART). They break down functional barriers to eliminate the delays and handoffs that usually stem from external dependencies. The goal is to ensure that the team has the autonomy to take a feature or story from the backlog and convert it into a working, potentially shippable increment completely within their own boundary.

This structure is vital for Team and Technical Agility because it optimizes flow. When a team possesses a diverse mix of skills—coding, testing, design, architecture, and sometimes operations—they can collaborate instantly. This fosters "Built-in Quality," as testing happens concurrently with development rather than afterward. It also creates shared accountability; the entire team is responsible for the delivery and quality of the work, not just specific individuals.

Ultimately, cross-functional teams enable an organization to pivot quickly. By minimizing waiting times and maximizing collision and collaboration among different disciplines, these teams accelerate feedback loops and deliver higher-quality solutions faster, embodying the core SAFe principle of delivering value in the shortest sustainable lead time.

Built-in quality

Built-in Quality is a foundational core value within the Scaled Agile Framework (SAFe) and a critical dimension of the Team and Technical Agility competency. It asserts that quality must be integrated into every step of the value stream rather than being inspected at the end of development. Rooted in Lean principles—specifically the maxim that 'you cannot inspect quality into a product'—it aims to eliminate the substantial cost of rework and ensure that the solution remains viable and adaptable throughout its lifecycle.

In the context of SAFe, Built-in Quality varies by domain but largely centers on 'shifting left,' or moving testing and verification to the earliest possible moments. For software teams, this relies heavily on Extreme Programming (XP) practices. Core techniques include Test-First methodologies (TDD and BDD) to define success criteria prior to coding, and Continuous Integration (CI) to merge code frequently, preventing 'integration hell.' Additionally, Agile architecture and constant Refactoring ensure that technical debt is managed aggressively, allowing the system to accommodate new requirements without breaking. Pair work and collective ownership further ensure that code reviews are continuous rather than gated.

For cyber-physical systems and hardware, Built-in Quality utilizes Model-Based Systems Engineering (MBSE) and Set-Based Design to validate assumptions rapidly and ensure compliance standards are met incrementally.

Ultimately, Built-in Quality is the enabler of flow. Without it, the organization is plagued by unstable systems and unpredictable release schedules caused by late-stage defect discovery. By ensuring that every increment acts as a solid foundation for the next, Built-in Quality creates the technical stability required for business agility, allowing Agile Release Trains to deliver value with speed, predictability, and confidence.

Organizing around value with ARTs

In the context of the Scaled Agile Framework (SAFe), organizing around value is the primary method for reducing the friction and delays associated with traditional, siloed organizational structures. Instead of organizing by function (e.g., separate departments for Dev, QA, and Ops), SAFe structures the organization around **Development Value Streams**—the sequence of steps used to deliver value to the customer.

The **Agile Release Train (ART)** is the mechanism used to realize this structure. An ART is a long-lived, cross-functional team of Agile teams (typically 50–125 practitioners) that contains all the skills, tools, and people necessary to define, build, test, and deploy solutions. This includes software engineers, hardware specialists, product management, and support personnel.

This structure is fundamental to achieving **Team and Technical Agility**. By grouping teams into an ART, the organization minimizes handoffs and external dependencies, which are the root causes of delay. The ART aligns on a shared mission and vision through Program Increment (PI) Planning, ensuring that all teams are moving in the same direction. Inside the ART, stable teams are able to mature and adopt technical practices like Built-in Quality, Continuous Integration, and DevOps, knowing they have the autonomy to execute end-to-end features.

Ultimately, organizing around value with ARTs shifts the focus from optimizing individual efficiencies (resource utilization) to optimizing the flow of value through the system. It ensures that technical excellence produces tangible business outcomes by delivering working solutions to the customer on a predictable, rapid cadence.

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