Benefits Realization Management

Correct Answer: Staff turnover rate per project

The correct answer is 'Staff turnover rate per project'. Because the problem the company is trying to address is specifically the turnover rate in their projects, the most relevant KPI would be the one that measures this directly. 'Cost Variance (CV)' is not suitable because it measures the difference between the estimated cost of a project and the actual cost, which might not be directly linked to staff turnover. 'Return on Investment (ROI)' measures the profitability of investments and it might be affected by staff turnover, but it does not directly measure it. 'Earned Value (EV)' measures the value of work already done relative to the original budget, again, it might be affected by staff turnover, but doesn't directly track it.

Correct Answer: Schedule Variance

The Key Performance Indicator (KPI) that should be referenced to better understand the reasons behind certain tasks taking longer than expected is the 'Schedule Variance' (Answer ID 153018). This KPI provides insights into the difference between the planned completion dates and the actual completion dates of tasks, directly indicating any task delays impacting the overall project timeline. Other answers are not right. For instance, 'Return on Investment' (Answer ID 153019) is a metric for evaluating the efficiency or profitability of an investment and does not provide information about the time management of tasks. 'Defect Density' (Answer ID 153020) is a KPI for software development projects, indicating the number of defects in a component or system relative to its size, and again, it does not address the issue of task completion times. Lastly, the 'Employee Churn Rate' (Answer ID 153021) refers to the rate at which employees leave the company over a given period, which is irrelevant to the task scheduling of a specific project.

Correct Answer: Velocity

In the scenario described, where there is a decrease in productivity in your development team for a software project based on previous sprints, the key performance indicator (KPI) most relevant to tracking this would be 'Velocity'. Velocity tracks the amount of work a team can handle in one sprint and is a useful metric for forecasting future work. If the velocity decreases, it might be a sign that the team's productivity is being stretched, or there could be issues affecting the speed or quality of work. This would directly align with the issue in the question. On the other hand, 'Schedule Variance' measures the difference between the planned and actual project progress. It is more about timing rather than productivity. 'Cost Variance' is related to the financial aspect, comparing budgeted costs of work performed to actual costs - not relevant in a productivity scope. 'Resource Utilization' could have an impact on productivity, but it's a broader metric that shows how much of the available resources are being used, without directly translating to team productivity.