The Organization and Design Themes

The organization theme covering programme leadership, roles, and structures, and the design theme covering vision, benefits, risk appetite, and the target operating model.

5 minutes 5 Questions

In MSP (Managing Successful Programmes) 5th edition, the seven principles, themes, and processes form the framework, with themes being integrated throughout the programme lifecycle. The Organization theme and the Design theme are two key themes. The Organization theme defines the structure, roles,…

Concepts covered
The Vision StatementRisk Appetite in Programme DesignDesigning the Target Operating Model (POTI)The Programme ManagerThe Programme BoardThe Senior Responsible OwnerBenefits Identification and MappingThe Business Change ManagerStakeholder Engagement and CommunicationOutcomes and Outcome DescriptionsThe Sponsoring GroupThe Programme Office
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MSP - The Organization and Design Themes Example Questions

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Question 1

In MSP, which document records the responsibilities for realising a benefit, including who owns it and how it will be measured?

Correct Answer: The benefit profile

The benefit profile is the correct answer because it defines each individual benefit in detail, recording its owner, the measures used to assess it, baseline values, and the responsibilities for realising it.

The benefits management strategy sets out the overall approach and framework for managing benefits across the programme, not the details of a single benefit. The blueprint delivery plan describes how the future state capability will be delivered, not benefit ownership or measurement. The benefits realisation review report captures the results of a review, assessing whether benefits were achieved rather than defining responsibilities.

Key concept: purpose of the benefit profile in benefits management.

Question 2

What role does the Programme Office play regarding knowledge management and continual improvement across the programme?

Correct Answer: It actively consolidates and distributes lessons learned across various projects to enhance the overall delivery practices.

The correct answer accurately reflects the Programme Office's responsibility as an information hub, actively gathering, analyzing, and sharing lessons learned to promote best practices and continual improvement throughout the programme lifecycle.
Mandating specific operational strategies is typically a governance or project board responsibility rather than an administrative office role. Archiving records solely for compliance ignores the proactive knowledge management value of the office. Allocating continuous improvement objectives to project managers oversteps the office's support and advisory remit.
The key concept tested is the Programme Office's responsibilities in knowledge management.

Question 3

What responsibility does the Programme Office undertake regarding the communication infrastructure of a change initiative?

Correct Answer: Establishing and maintaining the central collaboration environments used by internal stakeholders.

The Programme Office is responsible for providing essential administrative and logistical support, which includes establishing and maintaining the central collaboration environments used by internal stakeholders across the initiative.
Authorizing official public relations statements is typically the accountability of the Senior Responsible Owner or the Programme Manager. Defining the overarching corporate messaging strategy belongs to the organizational corporate communications department rather than the temporary programme organization. Approving the final stakeholder engagement strategy is an executive accountability, not a support office duty.
The key concept tested is the Programme Office responsibilities within the stakeholder engagement approach.

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