Scrum Framework

Correct Answer: Raise the issue in the sprint review, and do not include the increment in a potential release.

The best course of action if an increment does not meet the Definition of Done would be to raise the issue in the sprint review, and do not include the increment in a potential release. As a scrum master, your responsibility is to ensure that the scrum team adheres to the rules and principles of scrum, one of which is satisfying the Definition of Done. Ignoring the issue and proceeding with the release plan goes against these principles and undermines the quality of the product. Starting another sprint to correct the increment is not a viable option either since it disrupt that team's rhythm and doesn't solve the underlying issue. Asking the team to work overtime to complete the increment properly is also not a good solution as it risks team burnout and potentially violates labor laws. It would be best to use the occasion as an opportunity to learn and improve for future sprints.

Correct Answer: Celebrate the team's effort in the Sprint Review and explain to the stakeholders about the importance of the work done and how it contributes to future increments.

The best course of action is to 'Celebrate the team's effort in the Sprint Review and explain to the stakeholders about the importance of the work done and how it contributes to future increments.' As a Product Owner, your job is to maximize the value of the product resulting from the work of the Development Team. Even if there are no visible features in the increment, it's important to recognize the work done to make necessary back-end upgrades. These improvements, although not directly visible, can significantly improve the performance and stability of the product, and thus its overall value. The other options are less desirable. Asking the team to work overtime contradicts Agile principles of sustainable development. Hiding facts from stakeholders is not a good practice as it harms transparency, and reprimanding the Development Team is neither productive nor realistic, as the nature of the work was necessary and agreed upon.

Correct Answer: Facilitate a meeting among the team encouraging clear communication and mutual understanding of the product goal.

In Agile Scrum, the Scrum Master plays a role of facilitator rather than a dictator. Therefore, facilitating a meeting among the team encouraging clear communication and mutual understanding of the product goal should be the best approach. This will help the team to align their ideas and reach a consensus. The other options are incorrect because command the team to include your list of features in the next Product Increment and select random features to be included in the next Product Increment do not reflect the guiding principles of Agile Scrum, where team collaboration and agreement on the features that would deliver the most value are prioritized. Postponing the creation of the next Product Increment until the team can reach a consensus might disrupt the project timeline and workflow.