Issues Practice

In the context of PRINCE2 7, the Issues practice is the mechanism used to identify, assess, and control any event that has happened, was not planned, and requires management action. Its purpose is to ensure that the project remains aligned with the Business Case by effectively managing changes to baselines (time, cost, scope, quality, risk, and benefits). PRINCE2 7 categorizes issues into three distinct types: (1) Request for Change (RFC), which is a proposal for a modification to a baseline; (2) Off-specification, which occurs when a product is missing or fails to meet its criteria; and (3) Problem/Concern, which covers any other issue that the Project Manager needs to resolve or escalate. The management of issues follows the 'Issue Management and Change Control' procedure, consisting of five steps: 1. Capture: The issue is identified and logged in the Issue Register. 2. Assess: The impact is analyzed against project performance targets and the Business Case. 3. Propose: Options for handling the issue are evaluated. 4. Decide: The decision is made by the appropriate authority. To increase efficiency, the Project Board may delegate this responsibility to a Change Authority, utilizing a Change Budget to fund approved changes. 5. Implement: The decision is executed, and plans are updated. Effective application of this practice prevents 'scope creep' and ensures that every change is agreed upon, recorded, and beneficial to the project's objectives. In the context of PRINCE2 7, the Issues practice is the mechanism used to identify, assess, and control any event that has happened, was not planned, and requires management action. Its purpose is to ensure that the project remains aligned with the Business Case by effectively managing changes to b…