Statistical process control, visual controls, TPM, control plans, and sustaining improvements.
The Control phase ensures improvements are sustained. Statistical Process Control covers objectives, variable selection, rational subgrouping, control chart selection and analysis (X-bar R, X-bar S, ImR, p, np, c, u, short-run SPC, moving average), and distinguishing common vs special causes. Other controls include total productive maintenance (TPM) and visual controls. Maintaining controls covers measurement system reanalysis and control plan development. Sustaining improvements includes lessons learned, documentation (SOPs, work instructions), training for process owners, and ongoing evaluation with leading and lagging indicators. (17 exam questions)
5 minutes
5 Questions
The Control Phase is the fifth and final phase of the DMAIC methodology in Lean Six Sigma, where the primary objective is to sustain the improvements achieved during the Improve phase. Black Belts focus on establishing control mechanisms to ensure that process performance remains at the desired level and prevents regression to previous baseline conditions.
Key activities in the Control Phase include:
1. Developing Control Plans: Creating comprehensive documentation that outlines the monitoring procedures, responsible parties, and response protocols for maintaining improved process performance.
2. Establishing Statistical Process Control (SPC): Implementing control charts such as X-bar, R-charts, and other monitoring tools to detect process variations and signal when corrective actions are needed.
3. Mistake-Proofing (Poka-Yoke): Installing error prevention mechanisms to make it impossible or difficult for defects to occur, reducing reliance on human vigilance.
4. Standardization: Creating standard operating procedures (SOPs) that codify best practices and ensure consistency across all process executions.
5. Training and Capability Assessment: Ensuring that all employees understand the new procedures and possess the necessary skills to maintain process improvements.
6. Monitoring and Measurement: Establishing key performance indicators (KPIs) and metrics to continuously track process performance against established targets.
7. Documentation: Maintaining detailed records of improvements, control mechanisms, and performance data for future reference and continuous improvement initiatives.
Success in the Control Phase requires strong stakeholder engagement, clear communication, and commitment to sustaining changes. Black Belts must transition ownership of the improved process to the process owner, ensuring long-term accountability. The phase typically concludes with a tollgate review where leadership approves the control mechanisms and formally closes the project, allowing the organization to realize the full financial and operational benefits of the Six Sigma initiative.The Control Phase is the fifth and final phase of the DMAIC methodology in Lean Six Sigma, where the primary objective is to sustain the improvements achieved during the Improve phase. Black Belts focus on establishing control mechanisms to ensure that process performance remains at the desired lev…